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  •  Asset Management
  •  Banking
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  •  Corporate Finance
  •  Credit Enhancement
  •  General Insurance
  •  Lloyd's
  •  Life & Pensions
  •  Mortgages
  •  Authorised Professional Firms
  •  DPBs

 Documentation - Setting out your standards.

DIY Manual Form

Please fill out the form below and we'll contact you with a quote for the manual.

Firm full name
Firm short name
Name of person completing the pack
Date the pack was prepared
Name of the Compliance Officer
Has a person been appointed to deal with compliance
matters in the absence of the Compliance Officer?
Yes No
Name of alternate to the Compliance Officer
(Only required if answered Yes to previous question)
Name of the Money Laundering Reporting Officer
Does the firm have anti money laundering procedures
in place?
Yes No
What is the amount below which the firm’s gift and
benefits procedures are voluntary?
Who should staff return completed gifts and benefits
form(s) to?
Does the firm have further guidance on gifts and benefits? Yes No
Where is the firm('s) further guidance on gifts and benefits filed?  
(Only required if answered Yes to previous question)
Does the firm have its own training plan which covers
insurance mediation activities?
Yes No
Where can the firm’s training plan which covers
insurance mediation activities be found?
(Only required if answered Yes to previous question)
Where is the template for the Initial Disclosure
Document filed?
Where is the template for the Statement of Demands
and Needs filed?
Does the firm use case management software? Yes No
What is the name of the case management software
used by the firm?
(Only required if answered Yes to previous question)
Where are the firm’s complaints handling procedures filed?
Contact Name
Contact Address
Contact Telephone
Contact Email


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